What Is High Intensity NDIS Support?
High intensity supports are specialised disability supports for participants who have more complex health needs or higher-risk routines. These supports often require additional training, clear documentation, and close collaboration with families and clinical teams.
Why high intensity support matters
When routines are complex or time-sensitive, consistency and skill reduce risk. High intensity supports can help participants stay safe, comfortable and supported at home and in the community.
Common examples
High intensity supports can include things like complex bowel care, tracheostomy routines, catheter support, PEG feeding routines, ventilator-related routines, wound management and subcutaneous supports. These supports should always align with the participant’s plan and any relevant clinical guidance.
What good high intensity support looks like
- Clear routines: Everyone knows the steps and what “normal” looks like
- Consistency: Familiar staff reduce stress and errors
- Documentation: Notes are clear, timely and respectful
- Escalation pathways: Staff know when and how to escalate concerns
- Dignity and consent: Privacy and respectful communication are non-negotiable
Choosing a provider
If you’re exploring high intensity supports, ask providers:
- How do you match staff to complex routines?
- How do you document and communicate changes?
- Can you collaborate with my nurse/allied health team?
- What does escalation look like after-hours?
How Regalis Care Solutions approaches complex support
We focus on calm routines, consistent staff and respectful communication. We work with families and clinical teams (with consent) so support stays consistent and safe.
Clinical Care Disclaimer